Player keep getting disconnected on my server

Hi! I owned a Pixelmon server and some player keep getting disconnected on my server. Sometime my server TPS suddenly dropped then a bunch of players got disconnected and some of them couldn’t even log back in. Can someone help?

This is the timing report that saved during the situation that I mention above: Aikar's Timings Viewer

Heya! Pixelmon admin here. If you could please join the Pixelmon discord, we can walk you through performance changes that will help your server be lag-free. Once in there, please tag @Rasgnarok#6969 and I will assist you.

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dude, I @ u but they told me not to @ the admins

I know, I corrected them and I @ you right back to ask you more questions. Can you reply in the support channel were I answered?