Problem with API

Hello, I don’t know if is it the correct forum page but I need help with RedProtectAPI. I’m getting a Region by to this: Region region = RedProtect.get().getAPI().getRegion(name], world).get());

Then I get its value. So when a Player is near the region it give me the correct value, when a player is far I get 0 from value. How can I fix this?